Privacy policy

Privacy Policy
Last Updated: August 18, 2026

At Tekoa Lamps, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect
When you visit our website or place an order, we may collect the following information:

Full name

Billing and shipping address

Email address

Phone number

Payment information (processed securely by our payment providers—we do not store your full payment card details)

IP address

Device and browser information

Order history

Website activity through cookies and similar technologies

How We Use Your Information
We use your information to:

Process and fulfill your orders

Provide customer support

Verify payments and prevent fraudulent transactions

Send order confirmations and shipping updates

Improve our website and customer experience

Comply with legal and regulatory obligations

Detect and investigate fraud or misuse of our services

Fraud Prevention
To protect both our customers and our business, all orders may be reviewed using fraud detection tools.

We reserve the right to delay, verify, cancel, or refuse any order that appears suspicious or cannot be verified.

Additional identification or verification may be requested before an order is shipped.

Payment Security
All payments are securely processed through trusted third-party payment providers.

We do not store your complete credit or debit card information on our servers.

Cookies
Our website uses cookies and similar technologies to:

Remember your preferences

Improve website performance

Analyze website traffic

Prevent fraudulent activity

Enhance your shopping experience

You may disable cookies through your browser settings, although doing so may affect certain website features.

Sharing Your Information
We do not sell or rent your personal information.

Your information may be shared only with trusted service providers that help operate our business, including:

Payment processors

Shipping carriers

Fraud prevention providers

Website hosting and technology providers

Government or legal authorities when required by law

Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While no online system is completely secure, we continually work to protect your information.

Data Retention
We retain personal information only for as long as necessary to:

Fulfill orders

Maintain business records

Resolve disputes

Meet legal, tax, and accounting requirements

Your Privacy Rights
Depending on where you live, you may have the right to:

Request access to your personal information

Correct inaccurate information

Request deletion of your information where applicable

Withdraw consent where permitted by law

To exercise these rights, please contact us using the contact information provided on our website.

Third-Party Services
Our website may contain links to third-party websites or use third-party services. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing personal information.

Children's Privacy
Our website is not intended for children under the age required by applicable law to provide consent for data collection. We do not knowingly collect personal information from children.

Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes become effective immediately upon posting the updated version on our website. Continued use of our website constitutes acceptance of the revised policy.

Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us using the contact information provided on our website.